FAQ

DO YOU SHIP INTERNATIONALLY? 

Yes, currently we ship to Australia, New Zealand & UK.

WHEN WILL I RECEIVE MY ORDER ?

The estimated delivery time for all Aus orders is 2-4 working days from when an item has been marked as shipped.

The estimated delivery time for all New Zealand orders is 8-12 working days from when an item has been marked as shipped.

The estimated delivery time for all UK orders is 8-14 working days days from when an item has been marked as shipped.

Once your order has been dispatched your will receive an email with confirmation.

DO YOU OFFER REFUNDS & EXCHANGES?

Yes, Item(s) purchased from www.styluscity.com.au must be returned at the customers expense in new, unused condition with original tags still attached, within 14 days of receiving the shipment, in order to receive a refund. To return an item(s) for a refund or exchange just contact [email protected] before sending your return. Please note that we can not refund the original shipping charge with the exception of faulty or incorrectly shipped items.

Returns should be shipped via insured traceable mail in a secure package also.

I WOULD LIKE TO STOCK YOUR PRODUCTS / BUY WHOLESALE IS THIS POSSIBLE?

For all wholesale enquiries please email [email protected].

DO YOU DO DISCOUNTS FOR TEAM KITS?

We offer generous discounts for teams, ranging from 5-aside to Sunday League 11-aside. Please email [email protected] to get a personalised quote.

I HAVE ANOTHER QUESTION THAT IS NOT LISTED HERE WHAT SHOULD I DO?

Please drop me an email at [email protected] we will get back to you as soon as possible.